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As a goodwill gesture we offer free advice but do not accept responsibility for anything you do, or try to do. If in doubt hire our professional services or call your local plumber. By acting on our advice you accept our disclaimer. Our advice is aimed at UK customers only.
Leaking Radiator
If one or more of your radiators has a leak from either; one of the radiator valves, a fractured pipe or rusted seam, then carry out the following actions: Switch off central heating and hot water. Boiler should no longer be operating. Once boiler has stopped, turn off all the radiators by screwing fully clockwise the TRV valve (Thermostatic Radiator Valve) normally located on the right side of the radiator. This will isolate the main body of water within the radiators. If you have a gravity fed system (tank in loft), or you are not sure then also turn off the mains water stopcock by turning fully clockwise (normally located under the kitchen sink). These actions will minimize the amount of water that will leak out of the system. Then call plumber.
Nail through Pipe
If you have driven a nail through a wall or floor and it has punctured a water pipe then leave it in place. If you have removed the nail, put it back to plug hole. Turn off mains water at stopcock by turning fully clockwise, (normally situated under kitchen sink). If you suspect it is a central heating pipe, play safe by turning off central heating and hot water, then, follow our advice under “Leaking Radiator”. If water still continues to flow at fast rate, open up taps. Call plumber.
Toilet Will Not Flush
Normally caused by a broken siphon valve inside the toilet cistern. Check if all your cold-water taps are working normally, if so then the likely fault is with the toilet cistern. Fill a bucket or washing up bowl with cold water and use this to flush toilet until plumber arrives.
Water Leaking From Toilet Cistern
Turn off isolator (1/4 turn) underneath toilet cistern and flush toilet. If there is not an isolator fitted or you can not find it then turn off cold water supply at stopcock (normally located under kitchen sink) by turning fully clockwise. Flush toilet. If cistern still continues to fill, open all cold-water taps. After approximately 5 minutes depending on the size of your storage tank the water will stop flowing and your toilet can be flushed again without it refilling. If you have not turned off the water fully, then the cistern will keep filling. Call plumber.
Water Pouring From an Overflow
Turn off mains water at stopcock by turning fully clockwise (normally situated under kitchen sink). Open up cold water taps and flush toilet until water stops flowing from overflow. Call plumber.
Leak in Kitchen
Common water leaks in kitchens and utility rooms are normally associated with appliances. Check hoses on washing machines and dishwashers. Check plumbing under sink. Quite often it is something simple you can do yourself.
Leak in Bathroom
Quite often caused by badly fitted and sealed shower trays, shower enclosures, Baths and bath shower screens.
ASP Plumbing 24 Hour Emergency Plumber
Don't forget we are here to help. We have the expertise, the necessary tools and equipment and the stock. Local people in East Kent give us a call. We are very active in the following post codes: CT, ME and TN. |