22/04/2010 09:38:30
This was always going to be more than just a bathroom to me and I would like to take this opportunity to thank you most sincerely for a wonderful job. From the very start, with timely responses to my e-mails and the care you took in my house to minimise the disruption, your quality of preparation, installation and finish has been the best I have ever seen. I have absolutely no hesitation in recommending you to all of my friends and colleagues and have indeed already done so. Thank you most sincerely! Carolyn
Carolyn Lory
15/03/2010 15:39:57
Mr. Steve Phippard is a perfectionist. His work is second to none. Not only is he a first rate plumbing specialist but he possesses a creativity that enabled him to create a spacious, glamorous shower room out of a small, unused corner in my house. He did the impossible with patience, kindness, and good humour.
Judy Trottier
10/10/2009 21:16:24
Excellent job. On time and on budget. Bathroom looks great.
adam
28/07/2009 19:41:35
Thank you so much for doing a wonderful job. I very much appreciated your help and advice, your reliability and your sense of humour! I will have no hesitation in recommending you to friends and colleagues. With Best wishes for a good summer, Sharon.
Sharon
20/06/2009 16:46:34
I am absolutely delighted with my new bathroom and have no hesitation at all in recommending Steve to anyone who is considering undertaking similar major work. He has been very helpful from the outset, happy to come along and give advice on design and purchase of the bathroom furniture and once he started the work, it was completed with minimal disruption, to a very high standard and within budget. Steves customer service is excellent and he kept his good humour even when he found unexpected rot in the floor boards, joists and adjacent wall when he removed the old shower cubicle and immediately set about the additional work. Steve will not accept anything less than a perfect finish and the completed bathroom is an example of his excellent workmanship. Thanks again Steve and of course Mark.
Barbara Delaney
18/05/2009 22:39:44
There is no better reference than trusted recommendation or repeat business and Steves latest work for us is the product of both. Due to his dedicated hard work & professionalism, we have employed him once again to alter, refurbish and transform a further 3 en-suite bathroom/shower rooms, all of which he has completed to an extremely high standard.
Steve continuously ensures to demonstrate reliability, he is exceptionally trustworthy, his team arrive promptly in the mornings and will work long days if necessary to complete the work within the constraints of their busy work schedule.
An important consideration is his respect & care to the rest of the home whilst the work is being carried out, laying down dust mats throughout and thoroughly clearing up at the end of each day. He regularly checks on design decisions, routinely gives progress updates, confirms customer satisfaction at key stages and always offers up options for tackling unexpected problems...AND remains cheerful and motivated for the full duration of the project!
This feedback reflects the consistency of excellence in his work, and we will no doubt use him again & again (subject to his availability!) as further opportunities arise.

We wish him all the best for the future and a big thank you once again....

Steve & Chris Ernst
08/04/2009 21:53:06
I would like to thank Steve for the excellent work he did on the bathroom. It needed a total transformation and I appreciated his help on the design. His attention to detail is exemplary and i would happily recommend him to anyone.
Lee Roberts
15/02/2009 12:15:20
Its a rare pleasure to find someone who has all of the necessary technical & professional craftsmanship skills in addition to the provision of impeccable customer service. Steve/ASP Plumbing have just successfully finished a complete transformation of our old, tired bathroom to something that is modern & pristine with extra functionality and beautiful to look at...the pictures will speak for themselves. Steves attention to detail and his personal, aspiration standards to deliver a quality job are second to none. Over the duration of the work he has been extremely helpful, engaging the whole family in some of the design decisions and has converted our sketchy ideas on design into practical reality. We would thoroughly recommend him and his company and cant wait until he has a gap in his busy schedule to come back and do some more work for us! Thanks very much once again from us all.
Steve & Chris Ernst
01/02/2009 13:57:54
Steve did a very good job with A to Z renovation of our family bathroom. he is clear and transparent with time and costs involved. did finish the job on time. He took personal intertest in the job and did understand fully our needs and made alterations and practical suggestions always again, keeping our needs in mind. we are very happy with the results and would have no reservations in recommending him. he is also friendly and approachable which is always a bonus. thanks Steve.
R & S Parekh
23/12/2008 14:17:17
Steve Phippards courteous, considerate manner, his intelligent interpretation of his customers requirements, his honesty and transparency about time and costs, his sound project planning and systematic execution, the technical quality of his plumbing/tiling work and the care he takes to getting the finish just right makes him in our opinion quite exceptional and sets him apart from others in his field.
We had the full monty en suite bathroom re-fit entailing removing old floor-to-ceiling tiles, water-damaged floor replacement, walls and ceiling re-build, new lighting & ventilation, new pumped shower, new toilet, basin and floor.
He delivered a quality piece of work to the agreed cost and on time. We cant praise him too highly and would unreservedly recommend him to others.
In summary, this man is a pro who obviously takes pride in his work and would be a wise choice for anyone who feels the same about their bathroom or kitchen.
Edward Morrissey
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